How To Cancel Order on Nykaa?

If you are looking for an answer for how to cancel an order on Nykaa online then the answer is yeah you can do it but if ask how to cancel an order on Nykaa after shipped them the answer is no, you can’t do it. But don’t worry, you need not keep the unwanted products that you ordered by mistake or you don’t need them anymore. There are ways that will help you do it.

How to Cancel Order on Nykaa Online Before shipment?

  • If you have just made the order on Nykaa by mistake or it was just a wrong time to purchase, you can cancel it. To cancel the items that have not been shipped yet, you need to write to Nykaa customer support team at support@nyka.com
  • You can also call them by using the contact number for support team +919222201010. You have to mention the time you want the call.

When you follow the process in such cases, Nykaa supports team help you cancel the order and the money that you have paid online will get back to your account within 24-48 hours after the cancellation has been done.

How Will You Get the Refunded Amount if You Cancel Order Before Shipment?

After receiving the cancellation request, if the products have not been shipped yet, Nykaa cancels the order within 24-48 hours. The amount will be refunded to you depending on the mode of payment you chose. See the details below.

If you made payment using credit/debit card or net banking

In case the payment to the orders purchased was made using your credit card/ debit card or net banking, the refunded amount will be processed to the same account from which you have completed the payment process.

If you choose cash on delivery

In cash on delivery option, as you have not yet made any payment, there will be no refund.

How to Cancel Order on Nykaa After Shipped?

In case the order you made on Nykaa has been shipped and you want to cancel it, there is no use of contacting the Nykaa support as after the items get shipped, Nykaa will never cancel the orders. But you need not keep the order with you if you just don’t want it.

If the cancellation has been made by you after the items have already been shipped, you have to wait until the delivery agent comes to you to deliver the product. You have to cancel the order then and the order will be back to the Nykaa store.

How Will You Get the Refunded Amount if You Cancel Order After Shipment?

If you made payment using credit/debit card or net banking

In such cases, when the amount will be returned to the Nykaa store, they will check it and then refund you the amount within 24 hours. The amount will be refunded in the same account that you have used to make the payment.

If you choose cash on delivery

If you choose cash on delivery option, you just cancel it and there is no need to make payment.

 

These were the ways by which you can cancel the order that you have made on Nykaa. The complete procedure is linked with the customer support team and you have to contact them in any case. If they find the request valid, they will cancel the order and refund the amount to you.

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