It’s a fact that not every app you download is worth keeping one. Perhaps it’s hard to download or doesn’t work right. Or on the other hand, maybe it’s only not as valuable as you had trusted. Luckily, now and again, you can “return” the application and recover your MONEY. Despite the fact that Apple doesn’t promote this, you can to be sure get refunds from the App Store.
How to Get a Refund for a Game or App in App store
All you need is to have a substantial explanation behind the request. It’s not intended to be an approach to get free trials or transient use, yet, on the off chance that you purchase something unintentionally, purchase an inappropriate thing, or misunderstand the thing, or don’t get anything, it’s the manner by which you recover your money. There are various ways with which you can get a refund.
Getting Refunds Using Apple’s Website
There is no immediate alternative on your iPhone to demand a refund for the app you purchased from the store. Be that as it may, you can demand one from Apple’s site. For this, you need to go to Apple’s ‘Report a Problem’ page. You can easily open Apple’s problem report page and continue working on the page on both the PC and iPhone.
Step 1: Use your Apple ID to login in.
Step 2: After you log in, you can see all apps that you have purchased, along with the free apps and contents.
Step 3: You can search for the app for which you want a fund. You will see various tabs for Apps, Subscriptions, Movies, TV Shows, Music, and Books.
Step 4: Select the app and click on the ‘Report’ or ‘Report a Problem’ button.
Step 5: After a few second, you will see a drop-down menu on your screen with options to choose from the problem you are facing like –
- I’d like to request a refund – In case, you aren’t content with the application or game, and you can have a go at mentioning a refund. Simply round out the form depicting why you might want a refund and afterward click Submit. It’s up to Apple’s discretion whether they will refund your money or not relying upon the issue.
- App fails to install or won’t download – In case, you are facing installment issues and not able to download the app, you can report a problem. By choosing the option, you’ll be redirected to the developer’s support page as ‘they may have more specific troubleshooting steps for their app’.
- The app doesn’t work or behave as expected – Even after installing the app, you won’t see it working the way you wanted it to be worked, you can request a refund.
- I didn’t authorize this purchase – By choosing the option, you’ll be redirected to the developer’s support page as ‘they may have more specific troubleshooting steps for their app’. Choosing this option will invite you to visit the iTunes Store Support to get quick help as it is an earnest issue that goes under record security break.
Step 6: Regardless of whether your request will be qualified for a discount will be at Apple’s circumspection and will rely upon the organization’s Terms and Conditions.
Using iTunes to Get Refund
Apart from using Apple’s website, you have the option to get a refund using iTunes. Look upon the steps below.
Step 1: Open iTunes on PC.
Step 2: Click on ‘Account’ and then tap on the ‘View My Account’ option.
Step 3: In case you are prompted to sign in your account, enter your account information to login.
Step 4: Scroll down when your account information will get open.
Step 5: Tap on ‘See All’ seen to be in the next of the ‘Purchase History’.
Step 6: You will see a list of purchases you have made.
Step 7: Select the app for which you want a refund.
Step 8: And, tap on the option ‘More’ given next to the app.
Step 9: You will see pop up with ‘report a Problem’
Step 10: Click on the ‘Report a Problem’ button and you will be redirected to Report a Problem webpage on Apple’s website.
Step 11: The further procedure to report a problem will be as same as shown in the previous method.
You need to wait as long as 48 hours to get an update from Apple and hear their decision on the issue after you have presented your request for a refund. If the discount is affirmed, the funds are applied to a similar payment strategy that you used to purchase the thing. The time it takes for the cash to show up for you or proclamation relies upon the installment technique.